PrestaShop Support

Prestashop Support

Your one-stop Prestashop repair shop

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Prestashop Support Services

Maintaining a Prestashop store is easy, but the process becomes complicated when you are unknown of its technicalities. With a certified Prestashop developer on your side offering their expert services, you can be sure to get back on track within no time.

Nethues provides Prestashop support and ongoing maintenance services to help you fight modern-eCommerce challenges. Our dedicated support team has been helping and aiding troubled stores for over 10 years. Whether performance delays, SEO rankings, code bugs, version upgrades, speed issues, server downtime, module repair & integration, we have specialists always on alert to listen, understand, and strategically resolve your PrestaShop challenges in the least possible time.

As your PrestaShop ongoing support and maintenance partner, we take full responsibility for never letting your eCommerce slow down. Not only do we resolve the issues but also take preventive measures to avoid them in the first place. If you need an immediate solution or want professional help to recover from a security issue on your Prestashop site, you can trust us with our Prestashop technical support services.

Error and Bug
Fixing

Our Prestashop experts can fix errors & bugs that are slowing your business down for a long time. These errors & bugs can be due to incomplete installation, unoptimized code, update failure, plugin/theme incompatibility, etc. Our team will also check your Prestashop modules that are not functioning properly due to poor code execution or framework incompatibility and fix them using our safe repair toolkit.
Prestashop Upgrade &
Migrate

With the increasing competition online, your Prestashop should be capable enough to handle a larger volume of transactions. Upgrading your Prestashop store is a key to sustaining in this digital world. Our team will upgrade your store from a lower version to the latest 1.7.8.5 without missing out on anything. Also, migrating from an obsolete platform to Prestashop can help your eCommerce business perform better than your expectations. Let us help you with no risks involved.
Prestashop Speed
Optimization

Performance is the crux of online commerce. The slow loading of pages could drive your customers away with a poor brand reputation in their minds. Our Prestashop experts will examine your store and loopholes that adversely affect your performance. They will also implement new techniques and tools to make your Presta store load faster and smoothly to rank higher on search engines.
Prestashop
Redesign

Do you believe your Prestashop UI/UX is the reason for your poor conversion rates and success? Let our Prestashop designers redesign your eCommerce UI/UX to match the modern industry trends and improve user experience. You can request a stylish, new logo as well if you want some improvements in branding. We can also offer a personalized web design package for your Prestashop that will include a custom theme, installation on your server, and a free domain name for a year.
Prestashop Security
Patching

Prestashop officially releases security patches to prevent cyber & phishing attacks on online stores. Our developers can help you install those patches on your Prestashop without affecting its ongoing performance. We can also provide a Prestashop Security Audit Report to monitor vulnerabilities and fix those issues within the least possible time. Our support team even alerts you instantly when a security patch goes outdated.
Prestashop Disaster
Recovery

In this generation of increasing hack attacks, especially on eCommerce stores, reviving all achieved success is becoming harder for PrestaShop store owners. Our Prestashop disaster recovery team can bring glory back to your store once again. With our Prestashop hosting backup, we can recover everything from the backend to the frontend of your site within minutes, ensuring it's ready to fight and resist any potential attacks in the future.

Why choose Nethues for your Prestashop Technical Support & Maintenance

We are a Prestashop partner agency. A partnership is an honor that organizations only grant when they trust your services to a certain level of excellence. Prestashop's belief in our support & maintenance services enable us to call ourselves India's leading Prestashop development agency.

We are 100% Prestashop Certified

All our Prestashop support developers are certified, which means they are equipped with the knowledge to deliver all of our services to you perfectly.
In-depth Prestashop understanding

Our team has practiced Prestashop up to its latest version, 1.7.8.5. We are used to fixing and bringing every feature, module, and functionality to its optimal state.
100% Dedicated (No-Split Focus)

Our support experts are 100% dedicated to servicing our clients. No distractions in the form of other projects, no time-wasting. We even offer a dedicated project manager.
60 Days Free Support Insurance

Generally, it doesn't require, but we still offer a whole month of free support & maintenance insurance to our clients if they need it.
Affordable Prestashop Support Packages

We have the most competitive support prices in the market. Since we are a Prestashop partner, we can even customize a package per your requirements.
Ethical & Trustworthy

We value your privacy and data security. Our team does not resell your contact details and never spam you through our marketing activities.

Our 5 Step Process for Smooth Support Solution

We have been fixing Prestashops for over a decade and quickly know when it is just half the work done. After serving numerous startups, entrepreneurs, and businesses of all shapes and sizes, we have simplified our support process and made it more productive.

Website/Store
Trouble Assessment
Complete
Knowledge Transfer
Solution
Model Selection
Counter
Strategy Discussion
Final SLA
Preparation

Let’s Get Started

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Our Case Studies

Our Software Development team has served diverse clients' requirements. We have experience developing business-oriented eCommerce stores for an extensive range of industry verticals.

Molly Bloom

Our reputed client was looking for a custom Shopify website design that would..

calculator.lighthouseliving

Lighthouse Living is a real-estate enterprise based in the Netherlands. The e..

La Schiller

La Schiller is a German-based offline store that deals in fragrances, Cosmeti..

Nabla Cosmetics

Nabla is an Italian Indie brand that offers high-quality, industry verified m..

StatuesQue

StatuesQue is a UK-based offline store that deals in eye-appealing comic-book..

FIT MY 4WD – Custom Drawers

Located in Australia, FIT MY 4WD is car accessories and modifications retail ..

Go Pure

GoPure is a world-renowned European supplier for ethnobotanical and natural p..

View All Projects

Questions people ask about our Prestashop support services.

We have over 10 years of experience in Prestashop maintenance and support.
Our eCommerce support team always stays prepared to handle your queries. You just need to connect with our business development department, then subscribe to our instant support package.
Yes, our developer will need to audit your website code and the software update your teammate was trying to upgrade on. We will then re-install the damaged functionality and upgrade your Prestashop software by ourselves.
Just connect with our support engineer, and they will provide you with a detailed action plan of activities we would perform to make your store mobile-friendly on all major devices, operating systems, and resolutions.
Do not delay any more if you assume someone is trying to hack your Prestashop. Quickly connect with our support developer, and they will back up your entire site to prevent losing any data, private information, or major functionality. Our team will then update all your security firewalls, patches, and frameworks to ensure your Prestashop is safe to open for the general public.

Our Clientele Feedbacks Depict The
Quality We Served

Nethues Technologies

4.8

Successfully completed Prestashop upgrade project - recommend!

Prestashop upgrade project just successfully completed in our international online shop based in Europe. Friendly, professional and competent Prestashop team. Can highly recommend their services!

Mari Raatikainen

Professional company

We have now carried out a number of projects together with Nethues. A very good experience, they respond quickly and do what they promised. The technical knowledge is also more than good. Very satisfied!

Dima

Web development

For several projects I have worked together with Nethues. I would certainly recommend this company if you are looking for a trusted partner who has a lot of experience in the field of webdevelopment. They go the extra mile to deliver a project successfully, even afterwards when there was an issue I could always contact them fast and they would solve this for me as soon as possible.

Margaux Vancoillie

The team have been excellent

The team have been excellent, particularly their understanding of the requirements for this project, clean coding and really easy to style. Any bugs were fixed without issue. I would recommend Nethues Technologies for bespoke website development. We now have a long term development partner.

The Creative Workshop

Nethues has evolved in a very positive way through the years

Our company has been working with Nethues over the years. Nethues has evolved in a very positive way through the years. We are beyond pleased with the staff of Nethues impeccable service. They are extremely helpful in guiding us through the whole process. Also very knowledgeable. Pays close attention to details. Patient in training us on how to use new technology. Overall, we are very pleased with Nethues.

Mattias

Professional, courteous and timely IT services

The Liena team would like to thank Nethues for the quality of web maintenance services that they have provided. We used them to develop our website and provide ongoing technical support and development.
They have always provided professional, courteous and timely services. For these reasons, we highly recommend Nethues for any business that needs a website design or ongoing maintenance services.

Johnny O'Neill